Do you need help? Maybe you can find your answer in our FAQs.
Otherwise do not hesitate to contact us.
Phone: +45 61283023
Opening hours for customer service
Mon - Fri 9.00AM to 3.00PM
THE NEW ApS
If you are in doubt about which size fits the child, use our indicative size guide. By measuring the child, you can quickly find the size that will fit..
Around the fullest part of the neck, at the base.
Around the narrowest part of the waist.
Around the widest point of the hips.
From the crotch to the floor.
If you order delivery to an address in Sweden, we will ship your parcel with GLS. The delivery time is approx. 2-4 weekdays, and your parcel will typically be delivered Monday – Friday. Please note that during sale periods, the delivery time may be delayed.
You have the following delivery options:
You can choose from 5 parcel shops closest to your delivery address.
We deliver to the countries listed below, and the parcel will be shipped with DHL. The delivery options and costs vary depending on the country, and the price is calculated and presented at checkout.
When you shop at www.soft-gallery.com, you have the right to withdraw from the contract within 14 days and return the good(s) to us.
To exercise your right of withdrawal, you must do the following:
You must bear the costs of returning of the good(s). Please note that we do not accept parcels sent with cash on delivery (COD), to a parcel shop, or by personal handover at our location.
We will reimburse you all payments received from you, including the costs of delivery*, without undue delay and no later than 14 days from the day we receive the return parcel at our warehouse. We will carry out such reimbursement using the same means of payments, as you used for the initial transaction, unless you have clearly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.
*Except supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us.
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Terms & conditions
You must accept our terms & conditions to go to checkout