WHEN CAN I EXPECT TO RECEIVE MY ORDER?
WHAT PAYMENT OPTIONS DO I HAVE?
HOW DO I RETURN AN ITEM TO YOU?
1. Check that your 14 days return right has not expired.
2. Pack the returned item(s) in the original packaging.
3. Fill in the return form, which can be downloaded from the Return page, and enclose it in your parcel.
4. You must cover the cost of the return shipment and buy a return label from a shipping company yourself.
5. Send the return parcel securely back to us.
We point out that we do not receive returned items per. cash on delivery, and we do not pick up packages in parcel shops.
We will process your return order within 14 days, and the return amount will be refunded to the credit card you used for payment.
I HAVE RECEIVED AN ITEM WITH ERRORS, WHAT DO I DO?
Send your inquiry to: firstname.lastname@example.org
Once we have received your e-mail, we will contact you within 7 working days, to resolve your case.